BOTHWA is happy to provide up to 1-year of warranty from the day the order is placed. Warranty claims can be made for any manufacturing or material defects for items purchased directly from bothwa.com. You may be asked to provide photos of the damages to assure the best resolution is provided. To request a warranty claim, please contact our customer support team at support@bothwa.com.
We will ship within one business day.
Deliveries are estimated within 5-7 days across the USA. However, the deliveries may take slightly longer In remote areas or facing various delivery uncontrollable factors (i.e. logistics issues, weather, traffic conditions,national holidays, high volume season, etc).
Please contact us immediately via email at support@bothwa.com for any changes regarding the delivery address. Changes to shipping address may not be possible if the order has begun to process. A customer support representative may be able to provide further information.